Course curriculum

    1. Introduction & Handouts.

    1. I. OVERVIEW

    2. II. MANAGEMENT

    3. III. STYLES

    4. IV. DiSC

About this course

  • $49.00
  • 5 lessons
  • 1 hour of video content

Fight the Good Fight...

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What You Will Learn

Whether you're leading a team or part of one, this training will challenge your assumptions and change the way you view confrontation.

  • Explore how personality, technology, and team dynamics shape your default responses to conflict—and how to move from automatic reactions to intentional strategies.

  • Apply the LEMON principles of negotiation: separate people from the problem, focus on interests (not positions), invent options for mutual gain, and use objective criteria for resolution.

  • Learn tools like conflict norming, mining, and obstacle mapping to make constructive disagreement a regular and respected part of your team’s culture.